Privacy Policy

01Who we are

BeForth ("BeForth", "we", "us") is a software company based in Nashik, Maharashtra, India. This policy explains what personal information we collect through beforth.in, why, and what you can do about it. We handle personal information in line with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 as its provisions come into force.

02What we collect

Contact form. When you send an enquiry we collect:

• your name and email address (required)
• your company name (optional)
• the topic you select
• the message you write

Please do not put sensitive information such as financial account details, passwords or government ID numbers in the message. We do not need them to respond.

Live chat (only if you accept it). If you accept the chat widget, our chat provider Tawk.to processes the messages you type, any name or email you share, your approximate location and IP address, and cookie identifiers.

Email and phone. If you email or call us, we keep what you send and the contact details you used.

Automatic data. Our hosting provider (Vercel) records standard server logs such as IP address, browser and pages requested. We use Vercel Web Analytics to count page views and clicks on phone and email links. It does not use cookies and does not record anything you type into a form.

We do not run user accounts, take payments, or sell anything through this website.

03Why we use it

• to reply to your enquiry and discuss a possible project
• to respond to career enquiries sent through the form
• to keep the website secure and understand which pages are useful
• to meet legal obligations and handle disputes

04Your consent

We use the details you give in the contact form only because you submit them, after ticking the consent box on the form. The live chat loads only after you accept it in the cookie banner. You can withdraw consent at any time by writing to support@beforth.in; withdrawal does not affect what we did before it, and we may keep information we are legally required to keep.

05Who receives your information

We do not sell your information and do not use it for marketing lists. It is handled by:

• Our team at BeForth, who read contact form emails.
• Google (Gmail), which delivers contact form messages to our mailboxes.
• Our CRM system, where contact form enquiries are recorded as leads so we can follow up.
• Vercel Inc., which hosts the website and provides analytics.
• Tawk.to Inc., only if you accept the chat widget.
• Google Fonts and Google Maps, which receive your IP address when the page loads fonts or the map on our Contact page.
• Authorities or courts, where the law requires.

These providers are located partly outside India, so your information may be transferred and stored abroad. We use providers with established security practices and share only what is needed.

06How long we keep it

Enquiry emails and CRM lead records are kept for as long as needed to respond and for a reasonable period afterwards to follow up or resolve disputes, then deleted. If an enquiry becomes a project, the project records are handled under the written agreement for that project. Chat records are kept by Tawk.to under its own policy.

07Security

The website is served over HTTPS, enquiries are sent from our server to company mailboxes, and we do not keep them in a public database. We limit access to the people who need it. No system is completely secure, and we cannot guarantee absolute security of data sent over the internet.

08Your rights

You can ask us to:

• tell you what personal information we hold about you
• correct or update it
• delete it, unless we must keep it by law
• withdraw your consent
• respond to a complaint about how we handled it

Write to support@beforth.in from the email address you used. We may need to confirm your identity first.

09Children

This website is meant for businesses and adults. We do not knowingly collect information from anyone under 18.

10Other websites

Our pages link to LinkedIn and Instagram. They have their own privacy practices, which we do not control.

11Grievance officer and contact

For questions, requests or complaints about your personal information, contact the Grievance Officer, BeForth, Nashik, Maharashtra, India, at support@beforth.in or +91 97661 83834 (Mon–Fri, 9:00 AM–6:00 PM IST). We aim to acknowledge complaints promptly and resolve them within one month.

12Changes

We may update this policy. The date at the top shows the latest version.